Transcription Specialists (TS) - Makati

diVA Transcriptions is a transcription service company since 2007 with focus on general/business transcriptions. Our expertise are in the areas of academic dissertations, dictations, entertainment, sermons, market research, surveyor reports, in-depth interviews and focus group discussions. Our headquarters is located in California, USA, and we currently provide transcription services to different markets globally.

Highly recognizing the skills and unique talents of Filipinos, we opened up our first satellite office in the Philippines located in the Makati Central Business District. We are an equal opportunity employer that promotes a culture of growth, collaboration, empowerment, excellence. We are looking for like-minded individuals who takes pride with the work they do and are innovators who can think outside of the box.

As we say, "A diVA is somebody who works harder than everyone else."

JOB DESCRIPTION

We are looking to hire eight (8) full-time Transcription Specialists for our Makati office ASAP. We value accuracy, quality and timeliness as our topmost priorities, and we expect this from everyone who joins our team. Prior experience with general/business/legal transcription projects (or related field) and extensive knowledge of English grammatical rules are a must.

They must be able to 1) transcribe audio/video recordings, 2) edit & proof transcribed content to adhere to company's varying styles and format, 3) achieve minimum quality scores and weekly production targets. We require a client-ready & error-free file that has been fully transcribed, edited and proofed for accuracy as submissions are given directly to the client.

Our recordings range from 45 to 90 minutes long with varying accents, audio quality, number of speakers, and cover a wide variety of topics. We have projects to be completed daily with varying deadlines with very strict turnaround times with our clients. Therefore, we are looking for candidates who are confident that they are able to submit transcribed files within a eight (8) hours or a given timeline.

Successful candidates will be required to sign an NDA. You are expected to treat all files you receive in confidence and may not be shared or communicated with anybody else outside of the company.

We give a salary, plus allowance and incentives, including paid training/assessment period.

QUALIFICATIONS:
1- Actual transcription work experience of at least one year.
2- You must type a minimum 65 words per minute. (A free typing test can be taken at www.typingtest.com).
3- Have excellent editing & proofreading skills, and an outstanding grasp of grammar and punctuation rules.
4- Meets the required 98% transcription accuracy.
5- Above average knowledge and proficiency of MS Word and Excel (including the tools and functions), and must demonstrate strong computer literacy.
6- Experience with using with FTP, Dropbox, Express Scribe, Google Drive/Docs, Office 360 (OneDrive & OneNote).
7- Must be able to turnaround/submit a minimum of 60 audio minutes of transcribed content within an 8-hour period. Submit completed jobs on or by the file due date/time.
8- Work in accordance to established daily & weekly production targets.
9- Possess responsive and constructive communication, as well as a proactive and positive attitude at all times.
10- MUST be willing to work with flexible shifts/schedules. (Our business days are from Tuesday to Saturday).

Key competencies we look for:
High vocabulary, internet savvy, good auditory & memory skills, familiarity with varying accents.
Ability to learn and adhere to varying transcript formatting and transcript standards; ability to follow instructions with minimum supervision; and high attention to detail.
Strong common sense, results driven, empowered and able to work collaboratively with others.
Keen on self-improvement, time management, reliable, and flexible.


ADDITIONAL INFORMATION: Interested applicants will have to take a time-bounded transcription test. Successful candidates will be required to go through a paid training period for assessment. You are expected to undergo, complete and pass this stage before you are given an offer sheet. Candidates must be willing to begin immediately.

Steps on Hiring:
1- Take and pass short transcription test.
2- Submit Contract Documents.
3- Undergo and pass Training & Assessment Period.
4- Offer of employment.

HOW TO PROCEED: If you meet the requirements and would like to be considered for this opportunity, please email your updated CV with a cover letter indicating your transcription experience, and with “Application for TS” as the SUBJECT line to info.divatranscriptions@gmail.com.

Qualified applicants will receive an email within 1 business day for the schedule of your transcription test. Transcription testing will be held at our office in Makati. (Please note: As our transcription testing is time-bounded, applicants should be present on or before the appointed time)

Applicants who pass the test will be emailed with their test results and next action steps. They will need to complete and submit contract documents before attending the training.

Upon submission of contract documents, candidates will be given a schedule to attend a one-week training.

Candidates who then successfully complete the training period will be given an offer of employment.