Customer Complaints Handling - Makati

Wednesday, 8 July 2015

Item details

City: Makati, Metro Manila
Offer type: Offer
Price: PHP 4,500


Contact name Sheila Viesca
Phone (+63 2) 894-5588

Item description

Working in the Customer Service department of a company can be quite a challenge, especially when you have to deal with customers who are unsatisfied or upset. Don’t get discouraged, and most especially of all: do not take any of their comments personally. Our Customer Complaints Handling course will teach you how to manage different types of situations and understand the customers’ concerns better.