Billing analyst – shared services - Makati
Wednesday, 30 September 2015
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Item details
City:
Makati, Metro Manila
Item description
BILLING ANALYST – SHARED SERVICES
Purpose of the Position
•Performs in personal capacity to ensure all RSE customer billing is delivered in the most efficient and cost effective manner as possible
•Execute all shared services and country resources (Billing) to ensure highly accurate customer billing preparation and issue resolution
•Personal handling of special billing (calculations outside the system prior to manual billing via system, manual reconfigure inside the system and documentation filling prior to billing)
•Support country billing document generation in SAP - product, services, rental, cylinder deposit, facilities (to include responsibility on formatting of invoices)
•Provide professional customer billing support management – one that is fair and appropriate for the business and its customers
•Ensures all billing KPI’s /KII’s are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved
•Conducts customer billing process review constantly
•Executes identified HPO OTC /FiCO programmes regarding billing processes and works closely with Commercial and Revenue Shared Services to ensure coordinated delivery of results
•Works with branch teams (Ops, Productions, and Distribution) to ensure coordinated approach re HPO OTC Billing Process.
Required Qualifications/Experience
Degree in business or any associated discipline, preferably financial background
•Can speak fluent Mandarin & English
•2 years + experience in billing customer Service, finance, commercial, sales, marketing or in another related role
•Excellent understanding of the business, ideally with an in-depth knowledge of customer service operation / commercial / sales support/ billing and HPO OTC processes
Age Limit: 40y/o
Salary: 60,000
Dayshift
Start Date: October
Location: PBcom Makati
For more inquiries: Please email me at ysabacatan.dencom@gmail.com or contact me 09158448597.
Purpose of the Position
•Performs in personal capacity to ensure all RSE customer billing is delivered in the most efficient and cost effective manner as possible
•Execute all shared services and country resources (Billing) to ensure highly accurate customer billing preparation and issue resolution
•Personal handling of special billing (calculations outside the system prior to manual billing via system, manual reconfigure inside the system and documentation filling prior to billing)
•Support country billing document generation in SAP - product, services, rental, cylinder deposit, facilities (to include responsibility on formatting of invoices)
•Provide professional customer billing support management – one that is fair and appropriate for the business and its customers
•Ensures all billing KPI’s /KII’s are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved
•Conducts customer billing process review constantly
•Executes identified HPO OTC /FiCO programmes regarding billing processes and works closely with Commercial and Revenue Shared Services to ensure coordinated delivery of results
•Works with branch teams (Ops, Productions, and Distribution) to ensure coordinated approach re HPO OTC Billing Process.
Required Qualifications/Experience
Degree in business or any associated discipline, preferably financial background
•Can speak fluent Mandarin & English
•2 years + experience in billing customer Service, finance, commercial, sales, marketing or in another related role
•Excellent understanding of the business, ideally with an in-depth knowledge of customer service operation / commercial / sales support/ billing and HPO OTC processes
Age Limit: 40y/o
Salary: 60,000
Dayshift
Start Date: October
Location: PBcom Makati
For more inquiries: Please email me at ysabacatan.dencom@gmail.com or contact me 09158448597.
