Bilingual Japanese CSA-Taguig - Makati
Friday, 13 November 2015
No photo
Item details
City:
Makati, Metro Manila
Item description
Qualifications:
•Bachelor’s/College degree graduate
•18 years old or above
•Native or Non-native
•Able to read, write, and speak fluently in JAPANESE and ENGLISH language
oMust able to speak formal, informal, and business language
•Call Center experience is required
oSupport/Helpdesk experience, preferably
•Good English communication skills
•Willing to work on DAYSHIFT and SHIFTING schedule
•Amenable to work in TAGUIG CITY
Responsibilities:
•Provide telephone and email support to users (in their chosen language)
•Ensure ownership of issues as per the SLA
•Enter relevant data into the appropriate customer relationship management
•(CRM) system, and ensure it is kept up-to-date at all times
•Upload data into CRM system when required
•Comply with handover and escalation processes
•Perform account administration activities (e.g. passwords resets)
•Escalate appropriately to second line engineers and request updates until resolution is provided
•Bachelor’s/College degree graduate
•18 years old or above
•Native or Non-native
•Able to read, write, and speak fluently in JAPANESE and ENGLISH language
oMust able to speak formal, informal, and business language
•Call Center experience is required
oSupport/Helpdesk experience, preferably
•Good English communication skills
•Willing to work on DAYSHIFT and SHIFTING schedule
•Amenable to work in TAGUIG CITY
Responsibilities:
•Provide telephone and email support to users (in their chosen language)
•Ensure ownership of issues as per the SLA
•Enter relevant data into the appropriate customer relationship management
•(CRM) system, and ensure it is kept up-to-date at all times
•Upload data into CRM system when required
•Comply with handover and escalation processes
•Perform account administration activities (e.g. passwords resets)
•Escalate appropriately to second line engineers and request updates until resolution is provided
Related ads
Bilingual Japanese CSR- Makati (Makati, Metro Manila)
Qualifications: •At least High School graduate •18 years old or above •Native or Non-native •Able…
Japanese Bilingual Sales & Marketing Executive (Makati, Metro Manila)
Position: Japanese Bilingual Sales & Marketing Executive Location: Salcedo Village, Makati Salary…
Be a Japanese Software Developer and earn P30,000- P60,000 (Makati, Metro Manila)
Position: Japanese Software Developer Location: Makati City Industry: IT Company Schedule: Dayshift…
Be a Japanese Software Assessor and work in Makati City (Makati, Metro Manila)
Position: Japanese Software Assessor Location: Makati City Industry: IT Company Schedule: Dayshift…
Qualifications: · Must be able to communicate effectively, verbal and written, in both English and…
Must be fluent in Japanese Language Please note that we are looking for people who can take both…
Dear Sir/Madam, Thank you so much for your attention! Please allow me to take this opportunity to…
Bilingual Software Engineer (Cebu City, Cebu)
Job Title: Bilingual Software Engineer Position: Fresher Employee Type: Permanent Section: Japanese…
Process Specialist (Japanese Bilingual) - Earn up to 85K - Taguig ghssbc (Taguig, Metro Manila)
Job Description: This position is responsible in handling calls and providing customer support…
Japanese Bilingual Analyst - Fulltime Position (Taguig) - Up to 85K ghssbc (Taguig, Metro Manila)
Job Description: This position is responsible in handling calls and providing customer support…
